There are (4) comments permalink
One of the things many consumers consider when buying flooring is the warranty. Flooring warranties can be confusing and often include many exceptions and exclusions. Pierce Flooring & Design out of Billings, Montana has developed their own program to help their customers understand and simplify flooring warranties. The following press release outlines their new program.
Billings, Montana October 7, 2010 – Pierce Flooring & Design, the Big Sky Country’s leading flooring company, today announced a new, unique and dramatically simple advancement in flooring warranties exclusively for its customers. Called The Pierce Promise, it makes this pure, powerful pledge: You Stand On It. We Stand Behind It.
"Today’s industry and manufacturer’s warranties are too long, too complicated, too confusing and full of exceptions and exclusions," said Ron Pierce, owner of Pierce Flooring & Design. "The Pierce Promise provides a clear, simple, universal warranty to address any and all service related issues. Our Promise doesn’t diminish or lessen any manufacturers warranties, but rather, adds to the real value and dedicated service we offer our customers."
The Pierce Promise is revolutionary in its brevity, clarity and scope. It’s one page, covers every flooring product sold and applies to all manufacturers’ products with virtually no exceptions. There are no confusing terms, no fine print, no hassle and no added cost for The Pierce Promise. It’s one promise. One warranty.
Concluded Pierce, "Now our customers can shop for flooring based on color, style and their budget and not have to worry about warranty protection. Customers with Pierce products already in their home are also fully covered by The Pierce Promise. It’s simply our way of treating customers to ensure their satisfaction, confidence and peace of mind over the lifetime of our relationship with them."
###
Pierce Flooring & Design has served the Montana community with integrity, commitment and innovation since 1924 and is driven to treating every customer in such a manner that they will do business with Pierce for the rest of their lives.
